Frequently Asked Questions




What if i am unsatisifed with my order?

We offer a 30-day money back guarantee should you wish to return your item for any reason.

Please use the contact form below or our live chat to arrange a return.


What are your delivery options?

Here is a table of our delivery charges and timescales. Rates are based on the weight of your order, as a rough guide each item has an average weight of 250g. You'll be given a precise delivery charge at checkout once you have filled in the delivery address details.

If you have any questions about delivery, please use the contact form further down this page.

Region Order Weight Delivery Method Delivery Time Price
UK up to 500g Royal Mail 1st Class 3-5 working days FREE!
501g-1kg £4.00
1.001kg-2.5kg £7.50
up to 500g Royal Mail Special Delivery 1-2 working days £7.25
Europe up to 500g Royal Mail Airmail 5-7 working days £2.50
501g-1kg £4.50
1.001kg-3kg £9.50
Rest of World up to 500g Royal Mail Airmail 7-10 working days £3.50
501g-1kg £7.50
over 1kg £12.00

Are all your items brand new and sealed?

Yes, everything we sell is brand new and sealed, if an item is used it will be very clearly stated on the product's page.


Which region format are your DVDs?

All of our DVDs are Region 2, which means they are suitable for playback in the UK and Europe. It is possible to view our DVDs worldwide, you need to make sure your DVD player is 'region-free' such as these ones.

On the rare occasion that we are selling a DVD that isn't region 2, it will be clearly displayed in the item's product page.


Do you sell a particular title, I can't find it on your website?

If there is a specific programme you are looking for but can't find, please contact us as we may be able to acquire distribution rights for it.

Please use the contact form below or our live chat to make a request.


Contact Us